Aldium Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA Register number is 306687 and you can check this on the FSA’s Register by visiting the FCA’s website www.fsa.gov.uk/register or by contacting the FCA on 0845 606 1234.
We are also covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations depending upon the type of business and the circumstances of the claim. Further information about compensation scheme arrangements is available from the FSCS at www.fscs.org.uk or by contacting the FSCS on 020 7892 7300.
We are subscribers to the Financial Ombudsman Service (FOS). In the event that you have a complaint about us and have not received a satisfactory resolution from us, then you may be able to pass your complaint to the FOS. Further information about the service is available at www.financial-ombudsman.org.uk or by contacting the FOS on 020 7964 0500.